> ## Documentation Index
> Fetch the complete documentation index at: https://livingcontext.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Ask docs

> Get answers grounded in your organization's documentation, right in the side panel.

Ask docs is a chat mode in the extension's side panel that answers questions using your organization's documentation — and nothing else. It's the fastest way to look something up without leaving the page you're working on.

## Using it

<Steps>
  <Step title="Open the Agent tab">
    The side panel opens on the **Agent** tab — the assistant. Example prompts get you going: "How do I issue a refund?", "Walk me through setting up billing", "What can an admin do?"
  </Step>

  <Step title="Ask a question">
    Ask in plain language — "How do I create a discount approval?", "What's our lead routing process?"
  </Step>

  <Step title="Follow the citations">
    Answers cite their sources — a **Sources** list deep-links to the exact pages in your docs viewer. When the best answer is a published guide, the assistant offers a **Start guide** button to replay it right on the page with [Guide Me](/capture/guide-me).
  </Step>
</Steps>

## Grounded by design

Ask docs only draws on documentation published in your organization's workspace:

* **Your docs are the source of truth.** Answers come from your published pages — including the guides your team publishes from captures.
* **Citations, always.** Each answer links to the pages it was built from, so you can verify and read further.
* **No guessing.** If your documentation doesn't cover the question, Ask docs says so instead of inventing an answer.

<Note>
  An "I don't know" from Ask docs is a signal, not a failure — it means there's a documentation gap. If it's a workflow, [capture it](/capture/recording) and publish the guide; the next person to ask will get a real answer.
</Note>

## Where it shines

* **Mid-task lookups** — check a policy or a field's meaning without switching tabs away from the record you're editing.
* **Onboarding** — new teammates can ask instead of interrupting, and every answer points them at the underlying doc.
* **Salesforce workflows** — when the answer is a published guide, you can jump from the citation to the doc, or replay it in place with [Guide Me](/capture/guide-me).

## Related

<CardGroup cols={2}>
  <Card title="Guide Me" icon="footprints" href="/capture/guide-me">
    When the answer is "how do I do this?", replay the guide on the live page.
  </Card>

  <Card title="Docs viewer" icon="book-open" href="/guides/docs-viewer">
    Where citation links land — the full reading experience for your documentation.
  </Card>
</CardGroup>
